Shipping & Returns

We ship from Denver, Colorado, to all 50 states in the U.S. International shipping is available to Canada, Australia, the United Kingdom, Europe, Ireland, New Zealand, South Africa and Asia. Shipping costs may vary depending on your location and the shipping option of your choice.

Shipping Times:
Orders are typically processed and shipped within 6 hours to 2 business days after purchase. We ship Monday through Saturday, excluding holidays.

Discreet & Secure Shipping:
Your privacy is important to us. All packages are shipped discreetly, with no logos, branding, or mentions of the product inside. The return label will read: “GP Logistics,” ensuring confidentiality. Our plain, unmarked boxes ensure that your delivery arrives securely without drawing any attention.

Order Cancellation:
Orders can be canceled if they haven’t been shipped yet. Most orders ship the following business day, so please contact us promptly if you need to cancel. Refunds for canceled orders will be processed within 1-2 business days. To cancel an order, email us at [email protected].

Return & Exchange Policy:
We offer a 100% decoy packaging guaranteed on all  and culture products for every package. To qualify for a full refund, items must be unused. If any  products arrive damaged, please email us within 7 days of delivery at [email protected] with a clear photo of the damage, and we will send a replacement within 24 hours.

Customer Satisfaction:
We want you to be completely satisfied with your purchase. If you are unhappy with your products or made an error in your research, contact us to discuss a special discount on a replacement